Issues that can be handled by a representative


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  • Filing a request to open a non-employed dossier.
  • Certification of income report, signed by the insured – (submission of assessment summary as validation of assessment).
  • Arranging a payment agreement for the insured or for the employer.
  • Filing a request to reduce fines and linking, and negotiation for this purpose.
  • Filing a request to change advances, signed by the insured (increase of advances does not require a signature).
  • Submission of change of status declaration, signed by the insured. The required certifications must be joined.
  • Receiving message sent to the insured, this with the written consent of the insured or his employer.
  • Verifying the account of the insured or his employer.
  • Receiving information about benefits.